You take care in making the best products. We will take care of the consumers who use them.
Despite your consumer product company’s best intentions to provide safe products to the public – accidents, exposures and adverse events can often occur. And when they do, you’ll be glad you’ve contracted with RMPDS. Our nurses, pharmacists, para-medical professionals, and toxicologist physicians are available on the phone 24 hours a day, 7 days a week to provide consultations and support when your customers need it most.
Our services include:
- A state-of-the-art contact distribution system that can route incoming calls, or other inquiries, directly to the specialist with the appropriate skill level – so each contact is answered quickly and knowledgeably
- Computerized case processing systems that facilitate efficient case management
- Online databases that ensure customers receive the most current treatment recommendations
- Quality assurance programs to ensure accurate treatment recommendations and reporting